Delete your Triage account or data

Last updated: October 10, 2026

This page explains how to delete your account, or only some of your data, in Triage: Inbox to Tasks, the app by Smartsby, LLC on the App Store and Google Play.

Delete your account

In the app

Open Triage and go to Settings → Account.
Tap Delete account.
Sign in again to confirm. Your account is deleted straight away.

Without the app

Email hello@smartsby.com from the email address you sign in with, with the subject "Delete my Triage account". We'll confirm and delete it within 30 days.

What's deleted, and what's kept

Deleted immediately: your account and sign-in, and, for any workspace you're the only member of, its tasks, task history, sender rules and notes, connected mailboxes and their access tokens, any connected Todoist account, and the workspace's encryption key.
Shared workspaces: if you share a workspace with others, you're removed from it and its data stays with them.
Kept: a one-way fingerprint of each mail account you connected (it can't be turned back into your address), so the same account can't start a second free trial. Nothing else about you is kept with it.
Backups: deleted data is removed from our database backups within 7 days, as they expire.
Server logs (technical request details such as IP addresses and timestamps) are kept for up to 30 days.
Subscriptions are billed by Google Play or the App Store, not by us. Deleting your account doesn't cancel one: cancel it in Google Play → Payments & subscriptions, or in your Apple ID's Subscriptions settings. The store keeps its own purchase records.

Delete some data, keep your account

A mailbox and its tasks: in Settings → Mailboxes, tap Disconnect. Triage stops reading that mailbox and deletes the tasks created from it, and their history, straight away.
Todoist: in Settings, disconnect Todoist. Triage revokes its access; tasks already in Todoist stay there.
Anything else: email hello@smartsby.com and tell us what you'd like deleted.

Remove Triage at your email provider

Deleting your Triage account doesn't remove Triage from your Google or Microsoft account's list of connected apps. Disconnect your mailboxes first, or remove Triage in your Google Account's "Third-party apps & services", your Microsoft account's app permissions, or Fastmail's settings. Uninstalling the app on its own doesn't delete your account.

More detail is in our Privacy Policy.